Frequently Asked Questions
Answers to Your Questions About Roll Manufacturing, Custom Orders & More
At Master Roll Manufacturing, we believe in transparency and reliability — and that includes answering your most common questions up front. Whether you’re sourcing a custom roll, planning a reconditioning, or just learning about our process, you’ll find helpful answers here.
What services does Master Roll Manufacturing offer?
We provide precision machining, roll reconditioning, and surface-critical finishing services for coil processors in the steel, aluminum, pulp & paper, and toll processing industries. From custom roll manufacturing to multi-stage repair and testing, every solution is built for performance, accuracy, and longevity.
How does Master Roll ensure quality in its products?
Our team follows strict quality control procedures at every stage of production. From certified domestic materials to hardness testing, RA surface measurement, and total indicated runout (TIR) tracking, we make sure every roll meets your specs and exceeds expectations.
What industries do you serve?
We serve a wide range of sectors including Industrial Steel Processing, Machinery Manufacturers and Re-builders, Rolling mill and other metalworking machinery manufacturers, Aluminum sheet, plate and foil manufacturing, Industrial Machinery and Equipment Repair and Maintenance, Metal Service Centers. Metal and roll forming, blanking, stamping press feeders (feeding), slitting, coil processing, Machinery OEM’s, Filament winding Manufacturers (mandrels). Our rolls and components are designed to meet the unique demands of each application — from heat transfer rolls to backup bearings.
Can I request a custom roll or part?
Absolutely. We specialize in custom roll manufacturing and tailored machining solutions. Whether you’re modifying an existing part, designing from scratch, or need reverse engineering, our team will work closely with you to get the specs right.
Can How can I place an order or request a quote?
You can call us directly 219-393-7117 or use the Contact Us form to submit your request. We’ll respond promptly with a customized quote based on your project specifications, timeline, and volume needs.
Sales Terms & Conditions
Read our Sales Terms & Conditions by clicking the link below.
Request a Custom Quote
Tell us what you need — and we’ll give you a custom estimate built around your specs, lead time, and project goals. No guesswork. Just reliable pricing and responsive service.